We appreciate that we are a very busy surgery and understand the frustrations of our patients when trying to obtain an appointment, and we are constantly looking at new ways of increasing capacity. We have a number of lines open for patients to ring and make an appointment, appointments can be made in person at the reception desk, and a number of appointments can be booked using the online service.
From the end of February there will be an advanced nurse practitioner who will see patients with acute minor illnesses, and issue prescriptions where necessary. These appointments are available to book on the day.
All consultations are by appointment, we can also provide telephone appointments, in some cases. Any urgent cases will be seen that day. If you feel you may need more time to discuss all your issues with either the doctor or then nurse, please advise the receptionist who will book you an extended appointment.
If we have your mobile telephone number on your medical records you will receive a text message reminding you of the time of your appointment.
If you cannot attend an appointment for any reason please inform reception as soon as possible in order for the appointment to be offered to someone else.