Prescriptions

Prescription requests can take up to 48 hours to process.

The easiest ways to order repeat prescriptions are:

• Using your NHS account (through the NHS website or in the NHS App).
• Using the GP online system: SystmOnline.

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• Fill out a repeat prescriptions request form.
• Post or bring the paper form to the surgery.

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions.
• At your GP practice.
• At any pharmacy that accepts repeat prescriptions.

If you have a repeat prescription, we may ask you to come in for a regular review.

We will be in touch when you need to come in for a review.

You will be asked initially to come in for a blood test and then a follow up appointment for your medication review. This can be carried out by phone or in person. You will be advised which will be required.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.