Online Appointment Booking Update from 1st April 2022
The government are increasing the requirement for GP practices to offer appointments that are bookable online. We have had this facility for some time but are being asked to increase the proportion that are available for online booking.
We will increase this gradually to try to keep access to appointments fair. We will start to phase in appointments that are available to be booked on the day online from 08.30am, when the phone lines open. The eventual goal will be to have appointments that are available to be booked either by phone, online or in person that open at the same time in the morning. You will need to state whether you wish this to be a telephone consultation or whether you will be attending surgery.
We encourage you to get set up for online access to appointments so that you will be able to make use of this service.
This can be done by contacting reception
We recognise that some people will not be able to use this system, but they are able to ask someone else to do so on their behalf, and we will always have the phone lines open in tandem with online booking.
Open Letter to Sheffield Residents on behalf of CCG
You may have struggled to get in touch with your GP practice recently or had to wait for an appointment.
We understand that this can be frustrating, especially if you are feeling ill. This has sometimes led to the misperception that practices are not seeing many patients.
We want to reassure you that practices are doing all they can to get through to and see as many patients as possible.
NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GP's in Sheffield and what you can do to help us, help you.
Please take a few minutes to read it in full here
TYPE ONE OPT-OUT
The government has decided it will collect, process, analyse and disseminate your GP data for Planning and Research Direction 2021. From September 1st 2021, the patient data will be extracted from GP systems on a daily basis; data will be encrypted and pseudonymised.
As this is a statutory obligation, practices are legally obliged to share this data. Click here to learn more about what the government says.
You do not need to do anything if you are happy for your data to be shared in this manner.
If you as a patient want to opt out of your data being shared, apart from information used for your direct care, you have the option of registering a Type 1 Opt-out or a National Opt-out or both.
TYPE ONE OPT-OUT: must be completed before 1st September 21.
If you wish to register your opt out choice, you will need to print a Opt-out form, sign it with your preferred option(s) and then send it back to the surgery by post or email it to: sheccg.dykeshallmc@nhs.net
N.B. If you opted out of care data in 2014, then you shouldn’t need to do anything now. As most people did both a ‘Type 1’ opt-out and what is now a National Data Opt-out, you can check your NHS digital opt-out status online at NHS digital . Your GP opt-out status will probably match the opt-out status shown there.
National Opt out:
There is no deadline for step 2, the National Data Opt-out (i.e. your non-GP data), but the sooner you do it, the sooner it takes effect.
The National Data Opt-out will not stop your GP data being extracted by the new GP data collection.
Please do NOT phone the surgery if you have further questions as we wish to keep the phone lines open for patients needing direct care.
UPDATE (July 2021)
For the safety of yourself and other patients, we ask that you continue to wear a face mask in the waiting room and throughout your time in the building.
Please do rest assured that we have very robust systems to make sure that you will be seen in person if necessary and that by continuing to keep some control over how many patients are in the building at one time, we are striving to ensure the safety of all our patients.
Appointments can only be booked by either ringing the surgery or booking online.
For those appointments which always need to be face to face we have continued to provide this service throughout the pandemic at both Dykes Hall and Deer Park surgeries.
All GP and some nurse appointments will continue to be telephone appointments in the first instance. Where this consultation results in a patient needing to be seen in person, we have appointments every day at both sites that we can book into.
This allows us to keep patients with coronavirus symptoms completely separate.
With rising rates of infection, we cannot go back to mixing patients with possible coronavirus with those who are extremely clinically vulnerable in our waiting room.
Please DO NOT visit the GP surgery, Community Pharmacy or Hospital
If you are suffering with a cough, fever and/or shortness of breath, or have been in contact with anyone with confirmed Coronavirus
If you think you might have any symptoms you must stay indoors and avoid close contact with other people
Hillsborough Network
Dykes Hall Medical Centre are very excited to announce that we have collaborated with our neighbouring Hillsborough Practices; Far Lane Medical Centre, Tramways Milner and Tramways Bradley, to form the Hillsborough Network.
We will continue to operate as four separate GP practices in the main but will come together when we feel working at scale will benefit our patients. We would like to welcome on board our new in house Physiotherapist and Social Prescriber to the team. We feel these new services will benefit our patients throughout Hillsborough.
For more information please click here
Patient Participation Survey
We would be grateful if you would complete this patient participation survey about Dykes Hall Medical Centre and Deer Park Surgery. We want to ensure we are providing the highest standard of care. Your opinions are very valuable. Please answer ALL the questions you can. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers. Thank you.
Patient Participation Survey
Patient Participation Group (PPG)
Please click on the link for more information about the PPG at Dykes Hall Medical Centre, and how to join.
Patient Participation Group
Access to Evening and Weekend Appointments at your Local Hub
Appointments with a GP, nurse, healthcare assistant, physiotherapist are available at evenings and weekends from six GP Hubs.
Appointments are available; 6pm - 10pm on weekdays and 10am - 6pm at weekends and bank holidays, including Christmas day & Easter Sunday
There are three GP Hubs across Sheffield
Sloan Hub: Sloan Medical Centre, 2 Little London Road, Sheff, S8 0YH
Woodhouse Hub: Woodhouse Health Centre, 5-7 Skelton Land, Sheff, S13 7LY
Flowers Hub: The Flowers Health Centre, 87 Wincobank Avenue, Sheff, S5 6AZ
Appointments are booked by contacting the surgery within the usual opening hours or by contacting NHS 111 or the GP Out of Hours service.
Nurse Appointments can be booked for the following routine services: blood tests, BP checks, removal of stitches, dressings, asthma reviews, ear syringing, smears, diabetes reviews, and injections for B12 & Depo contraception.
Physiotherapists in the GP Hubs are able to offer an initial assessment and advice for musculoskeletal pain.
For more information please follow this link: www.primarycaresheffield.org.uk/patients
GDPR (General Data Protection Regulation) & Privacy Notice
http://www.dykes-hall.co.uk/info.aspx?p=2